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Consumer Protection Rights

 

All people benefit from consumer protection. We purchase housing, services and other items for daily living. When what is agreed on at the time of the purchase is not honored then an individual has cause to take action. Consumer Protection Rights can cover problems with the following:

  • Investment (credit card scams, get-rich-quick schemes, and other investment scams)
  • Health (health and fitness clubs, long-term care insurance, medical care, weight loss)
  • Automobiles (car repairs, odometer rollback, "lemon law")
  • Housing and Home (home repair, landlord-tenant law, warranties, door-to-door sales, telemarketing)
  • Entertainment (contest or travel scams, magazine subscriptions, shopping, etc.)

In this section you will find information on how to avoid scams. You will also learn how to file a complaint.

Hawai`i Office of Consumer Protection
The Hawai`i Office of Consumer Protection is part of the State Department of Commerce and Consumer Affairs. It investigates consumer complaints in the State of Hawai`i. At this website you will find downloadable forms and brochures. It also reports on the latest news affecting consumers and information for landlords and tenants.

National Consumer Law Center Inc. - Seniors Initiative
The National Consumer Law Center maintains a web page especially for seniors. Legal assistance for attorneys and advocates for older Americans is also provided.

Federal Trade Commission for the Consumer
The Federal Trade Commission for the Consumer protects the consumer rights of Americans. Their site provides information on avoiding scams. It also reports on companies or gimmicks that seem too good to be true. You can also file a complaint directly online from their website.

 

 
 

  

For Help Call:
808-768-7700

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Quick Links & News

2010 Senior Farmers' Market Nutrition Program

Voucher booklets worth $50.00 available to seniors 60 years of age or older with a household annual income of less than $23,051 for single person or $31,006 for a couple.  Vouchers are redeemable for locally-grown fruits and vegetables at any City & County People’s Open Market vendors certified for this program (from June – October 31, 2010).  For more information click here.  

Palolo Chinese Home - Persons in Need Grant

Subsidizes overnight respite in their Care Home and Home Delivered Meals in the Palolo/Kaimuki area.  Click here for more information.

New System for Determining The Handi-Van Eligibility

The City and County of Honolulu has implemented a new application system for determining eligibility for TheHandi-Van, the City’s paratransit service for people with disabilities who are unable to independently use TheBus.

Click here to view our community calendar and announcements

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