Provider Details

Long Term Care Ombudsman Program/SOH-DOH

Address: (See Map)

EXECUTIVE OFFICE ON AGING
250 South Hotel Street, Suite 406
Honolulu, HI 96813

Contact Information:

Phone: (808) 586-0100
Fax: (808) 586-0185
Toll Free: (888) 229-2231
Website: http://www.hi-ltc-ombudsman.org/
Email: info@hi-ltc-ombudsman.org

Organization Contacts

Shirley Simbre-Medeiros
Phone: (808) 586-0100
Email: kauai@hi-ltc-ombudsman.org

John G. McDermott
Phone: (808) 586-7268
Email: john.mcdermott@doh.hawaii.gov

Description:

Mandated by the Older Americans Act and HRS 349, the LTCOP advocateon behalf of residents of nursing homes, assisted living facilities, adult residential care homes, expanded adult residential care homes and community care foster family homes throughout the state. We utilize volunteers o make weekly visits to facilities to talk story with residents, find out if they have any concerns, keep their identities confidential if requested, and do exit interviews with staff to discuss those concerns and work together to resolve them to the satisfaction of the resident.
Kauai Hours of Operation: 7:45 a.m. - 4:30 p.m. Monday through Friday.

Service Categories

Advocacy, Education, Information and Assistance, Volunteer Opportunities

Geographic Areas Served

  • Counties Hawaii, Honolulu, Kauai, Maui
  • Regions ADRCKauai

Hours of Operation

  • Monday: 7:45 AM-4:30 PM
  • Tuesday: 7:45 AM-4:30 PM
  • Wednesday: 7:45 AM-4:30 PM
  • Thursday: 7:45 AM-4:30 PM
  • Friday: 7:45 AM-4:30 PM

Languages Spoken

  • Translators upon request

Other Information

  • Criteria for Services or Eligibility
    55+

Sites

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Organization Products and Services
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Last Update Date: 10/05/2021

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